Testimonials
"As a Coordinator of a service that receives both Professional Supervision and
EAP support, I would like to take this opportunity to communicate our organisations
positive experience with Sally Cooper over the last 2 years and the positive benefits
to not only the organisation but the individual Team Members.
The Team in our organisation had not received professional supervision and EAP support services were not available, prior to my appointment with the organisation.
It was clear to me that the Team were not provided with an avenue to debrief, be challenged in their practice and receive professional feedback.
The impact was evident. There was a high level of sick and stress leave, a minimal level of service delivery, no self-care and a Team needing and wanting positive support.
By engaging with an external supervision professional, our organisation gained the following benefits:
- Improved Practice
- Improved Service Delivery Outcomes
- Improved Awareness of Self-care
- Sick and stress leave reduced
- A cohesive positive Team environment
Our organisation has been fortunate to have Sally not only for professional supervision but also available to provide EAP services for all staff.
It is vital when unforseen professional or personal situations occur within an organisation that can have an impact on service delivery or the overall environment, that there is an avenue where we can seek support, advice and direction.
I can honestly say that the incredible improvements, positive changes and overall Team happiness of our organisation can be linked to the professional support, guidance and dedication from Sally Cooper.
We continue to engage with Sally and the services she provides as we all have and
will continue to benefit. The cost “Priceless”.
Jacque, Co-ordinator of a Women's Refuge Service in Qld.
"Graceville has a staff of over 60 with a deliberate and purposeful service delivery model, Sally provides monthly and by monthly supervision to our leadership team and 6 monthly group supervision for all staff in small groups.
The feedback from staff is overwhelmingly positive and staff expressed feeling valued and supported by such a professional service delivered by Sally.
With
workplaces getting busier, and the sector rapidly changing in is imperative to
have workplace supervision. At the
time I began working with Sally I struggled to really identify my professional
practice and how this relates to my day to day practice.
Now having an understanding of this I
feel confident and empowered in more aspects of my role.
I have been working with Sally for over
a year now and it can not be under estimated the positive impact Sally has made
on my career."
Kerry Staines, Manager - Graceville Centre (Nambour)
“When I was going through a difficult time of bereavement I contacted Sally for some EAC (Employment Assistance Counselling).
Sally's warmth and genuine support came before her professionalism, this was
evident from first contact and continued through out our conversation.
Sally created a space where I felt safe enough to talk and validated enough to know that she heard what I was saying. I was very comfortable with Sally's collaborative approach to counselling."
Carrie, Brisbane
Working in the area of mental health, it is difficult to find the time to reflect on my practice as part of professional development. I found external supervision with Sally a very supportive way in which to explore this important aspect of my work.
Sally provided a very supportive supervision environment. She has a very encouraging and genuine personal manner., which helped me feel confident to discuss work issues. Her extensive knowledge of frameworks and practice methods also helped guide me thrrough a number of complex work situations. I also was consisently impressed with Sally's genuine personal manner, and generosity with her time and support.
Angela, Brisbane
